Kartaly is my hero

Kartaly is my hero!!!! She's so pissed about the dress incident, she's shot a complaint to dear Mr Ang. Woo hoo!!! Muaks again to you dear :)
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Dear Mr Ang,

I wish to draw your attention to a blog entry - which I append below - that highlighted an incident of bad service at your store recently.

Recently, Prime Minister Lee Hsien Loong has talked about the need to improve the service standards in this country so that our economy can move into the next league. But providing good service is not just a "National Service" we do for our country - it's so that your own business can flourish too. As you can tell, you have already lost one customer forever, and even more - given that many Singaporeans surf this person's blog.

Perhaps you should consider instituting better service training at your shops. What's the point of putting in so much effort into designing beautiful dresses, when you offend would-be customers in the store itself?

Yours sincerely


Tuesday, October 18, 2005